Privacy Policy

Effective Date: March 15, 2026

1. Introduction

Connolly Property Management San Diego ("CPMSD," "we," "us," or "our") operates a property management platform that coordinates short-term rental turnovers, including cleaner scheduling, status notifications, and operational alerts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or communicate with us, including via SMS/text messaging.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you voluntarily provide during account setup or service onboarding.
• Communications Data: Records of SMS/text messages, emails, and other correspondence sent through our platform.
• Usage Data: IP address, browser type, pages visited, and other analytics data collected automatically when you visit our website.
• Property-Related Information: Details related to properties you own or manage, including booking schedules, cleaning records, and service provider contacts.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our property management platform and services.
• Send SMS/text messages regarding cleaning schedules, cleaner confirmations, completion alerts, and operational summaries.
• Respond to your inquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.

4. SMS/Text Messaging

By providing your phone number during account setup and opting in to our SMS service, you consent to receive SMS/text messages from CPMSD related to property management operations. These messages may include cleaning schedule confirmations, cleaner status updates, completion alerts, and weekly operational summaries.

Message frequency varies based on your booking volume; typical usage is up to 10 messages per week. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation and no further messages unless you re-subscribe. For help, reply HELP or contact us at the email below.

We will not share your phone number or SMS opt-in data with third parties for marketing purposes. SMS consent is not a condition of purchasing any goods or services.

5. Consent & Opt-In

SMS consent is obtained during the platform onboarding process. When you create an account and provide your phone number, you are presented with a clear disclosure that you will receive SMS notifications related to your property management operations. You must affirmatively agree before any messages are sent. You may revoke consent at any time by texting STOP or by contacting us directly.

6. Data Sharing & Disclosure

We do not sell your personal information. We may share information with trusted service providers (such as our SMS delivery provider) solely to operate our platform. We may also disclose information when required by law or to protect our legal rights.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Connolly Property Management San Diego
San Diego, CA
Email: connollypropsd@gmail.com